Privacy Policy

Demofi ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding it.

Account info: name, email, company, password.
Configuration data: company URL, talking points, FAQs, branding you provide to configure your avatar.
Usage data: conversation transcripts, minutes used, demos created, analytics events.
Technical data: IP address, browser type, device info, cookies.

We use your information to: (a) provide and improve the Service; (b) operate AI avatars on your behalf; (c) bill you and process payments; (d) communicate with you about the Service; and (e) comply with legal obligations.

To power conversational avatars, we send relevant configuration data and conversation input to third-party AI providers (e.g. Tavus, OpenAI). These providers process data under their own privacy and security commitments.

We do not sell your personal information. We share data only with: (a) service providers who help us operate (hosting, analytics, AI infrastructure, payment processing); (b) authorities when required by law; or (c) successors in a merger or acquisition.

We retain account and configuration data for as long as your account is active. Conversation transcripts are retained per your plan settings. You may request deletion at any time.

We use industry-standard safeguards (encryption in transit, access controls, audit logs) to protect your data. No system is 100% secure; you use the Service at your own risk.

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, or to object to certain processing. Contact us to exercise these rights.

We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings.

Your data may be processed in countries other than your own. We rely on appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

The Service is not directed to children under 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy. Material changes will be communicated via the Service or by email.

Privacy questions? Email privacy@demofi.co.